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If Giftalove.com in incapable to deliver order, then complete refund will be made. We shall not be accountable for any other charges, emotional stress, loss of profits, any other liability or others due to non-delivery.
Giftalove.com has taken every care for the accurateness of the information given in the site. It has applied due diligence to give the latest product info. However, Giftalove.com or its employees or affiliates are not answerable for the damage or loss caused to any of the users wowing to the information unintentionally given on the site.
We at Giftalove.com will attempt delivery of the products ONCE. In case the delivery isn’t completed during the effort, the customer or purchaser shall still be charged for the order & no re-delivery of the item will be possible. We will assume the order carried out in the below mentioned cases:
Please take into account that Flowers, Cakes along with other unpreserved are sourced nearby or locally at the location of the delivery and will be hand delivered to the recipient.
No deliveries of products will be made on National Holidays.
The image or the picture appeared on the site is indicative in nature. Actual or real product may vary in design or shape as per the accessibility or availability.
Giftalove.com reserves the right to substitute or replace the flowers or flowery arrangements (Including specified colors) or other products with higher or equal value in case the desired products of the customers are available.
In case of Heavy Rains/ Flood/ National Bandh, or any unforeseen circumstances Giftalove.com reserves the right to postpone the delivery to that particular date & to reschedule the delivery for another date.
In Case the item is not delivered because of any of aforesaid reasons, the update will be accessible in our website & same can be gathered from the delivering outlet same day, in the same city, details of which are accessible with our Customer Care numbers.
Giftalove.com will not think about or entertain any complain for unpreserved items like cake, fresh flowers etc after 24 hours from the time of delivery.
Shipment or delivery of certain branded products may not be possible or delayed under a few unmanageable conditions like product is unavailable in the market or stopped by the producer. In such circumstances, similar item, next to the description will be delivered. Agreement of the customer would be taken for the same via email. However, if the customer doesn’t respond within 24 hours, it shall be understood that he/she has agreed to the delivery of the alternate item.
Request for postponement or cancellation of confirmed item can be made up to 1 day before the delivery date. Customer can send cancellation request at our customer service’s email id.
If the recipient or any other person is not available at the shipping address to collect the item or product, at the time of delivery, the order will not supposed to be late. Therefore in such cases, no cancellation, refunds or liability can be made.
If the recipient hasn’t checked-in at the hotel by the delivery date, the product will be left at the reception & it will be considered as executed. If the recipient ahs checked-out of the hotel or inn by the delivery date, the order will be considered as executed and in such cases no refund will be made. For the delivery of the gift items to marriage ceremonies/ marriage halls, Giftalove.com may not be able to guarantee the delivery to the bride/bride-groom owing to non-availability of our delivery-side to the couple. But, we shall make sure that the delivery is executed to one of the answerable members of host. Also, if feasible we shall hand over the name of the recipient via our order confirmation mail.
Under no circumstances and situations whatsoever shall Giftalove.com be liable for any damages, loss of data, or lost profits whatever including, without limiting, any indirect, incidental, special, consequential or other damages that come about or result from the use of or failure to use the products/services presented in the site. In spite of the foregoing, in no event shall Giftalove.com be liable to the customer for any or all losses, damages, and causes of action (including but not restricted to, negligence) or else exceeding the amount paid by the customer to Giftalove.com for that particular service or product.
The florists in our Giftalove.com network are experienced at making deliveries to hospitals. When placing your order, please be sure to include the hospital name and telephone number, the name of the recipient and room number or ward of the recipient.
Giftalove.com will send your gift bouquet in accordance with facility procedures, as most hospitals do not allow florists to personally deliver to individual rooms. Please note that many ICU patients are not permitted to receive flowers. Please check with the hospital before placing your order.
We are happy to help you send flowers internationally. View our International Flower Delivery information page for more details.
Please provide clear address, city, state, zip code and other details. Our processes are very strict and gifts to wrong address may not be delivered and you may be charged for the same. In the event the gift has to be redelivered due to incorrect information provided by the customer, standard redelivery costs will be levied.
Deliveries of the orders will not be made by Giftalove.com directly but through third parties. Orders should be placed 48 (forty eight) hours prior to the delivery date. Subject to the other terms of the Shipping Disclaimer, the deliveries would be done in between 10 a.m. to 6 p.m. For countries in UAE and other Islamic countries, no deliveries shall be made on Friday. Delivery status will be available after 48 (forty eight) hours of delivery.We will attempt delivery only ONCE and in case the house/delivery location is locked or the recipient refuses to take the delivery, the delivery shall be deemed to have been made.
Any change in address/message shall be attended to if placed prior to two hours before delivery. If due to non-availability of the ordered product, the delivering outlet may without notice, substitute flowers, container or accessories of a similar value, brand and repute.
Delivery delayed due to weather conditions, incorrect delivery address or act of terror shall not become a cause for a refund or replacement under any circumstances.
Notwithstanding anything contained in the Shipping Disclaimer or in the Terms and Conditions, in the event the order/product is made to deliver through any courier agency or any third party, Giftalove.com does not make any representation or warranty in relation to the delivery of such order. Giftalove.com makes no warranties with respect to any third-party offerings.
It is also possible that Giftalove.com courier partners have a holiday between the day you placed your order and the date of delivery. In this case, the delivery may not be made on the estimated date.
Orders will be delivered within 3-5 working days after the date of dispatch. The above products will be delivered through Blue Dart or any other courier company and the delivery made by them are subject to the Terms and Conditions of such courier companies. No Deliveries are made on National Holidays and Sundays.
Domestic Orders: All courier orders are carefully packed and dispatched from Giftalove.com warehouse. Soon after the order has been dispatched, you will receive a tracking number that will help you trace your gift. Standard delivery and brand disclaimers apply.
International Orders: All parcels are shipped from the warehouse of our partners. Once the parcels are shipped, you will receive a tracking code to help trace the order.
In the event the address, contact number, customer details, pin code provided is wrong or incomplete, we will not be able to deliver orders. Courier partners sometimes have some delays due to holidays and strikes. Order once dispatched from our end would be the responsibility of the courier company and delivery would take 5-7 working days from the date of dispatch.
